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100 Day Money Back Promise
If a sex toy or bondage item you’ve bought from Lovehoney doesn’t enhance your sexual happiness, we’ll give you a full refund up to 100 days after purchase.
To make a claim under the 100 Day Money Back Promise fill in the returns form and choose '100 Day Money Back Promise Claim' as the reason for returning the item.
The number of refunds you may receive under the 100 Day Money Back Promise is limited entirely at Lovehoney's discretion.
Please note that lingerie, lubes and better sex products are not covered by the 100 Day Money Back Promise.
Returning Special Offer items?
Read our Special Offer Terms & Conditions to find out what happens when you return an item which was purchased as part of promotion.