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Lovehoney Help

Use this page to find answers to any questions you have about Lovehoney's customer service

Your FAQs answered

From placing and tracking your order to returning an item, we've got you covered. If you can't find what you're looking for here, please contact us.
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Where's my order?
How to track your order online...
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How do I return an item?
It's quick, easy and free...
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What are the delivery options?
Sexual happiness delivered quickly and discreetly...
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Help! My toy's not working
Our top tips to get it going...
 
FAQs about delivery
FAQs about orders and payment
FAQs about privacy and security
FAQs about Lovehoney
 
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Email or Live Chat

Can’t find what you need on this page? Then please contact us and we will be more than happy to help. We aim to reply to all messages as quickly as possible but please bear with us during busy times.